2021 felt a lot like 2020 with a significant amount of uncertainty and volatility. But despite the challenges, we saw reunions with loved ones and renewed […]
Read more2020 ushered in a whole new world that only continued to evolve into the new normal in 2021. Medical practices have had to continually adjust to […]
Read morePractices are facing a new reality in today’s work environment. A new report from Gallup underscores the rapidly emerging trend known as “The Great Resignation”, where […]
Read moreWe’ve certainly seen the recent surge in patient volume within our medical contact center, and know the trend is hitting medical practices across the U.S. […]
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