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Customer Service Phone Tips from Our Expert Patient Counselors
OptiCall Experts Reveal Their Tips for Handling Inbound Leads It’s no secret that when it comes to managing inbound phone calls and website leads, […]
Read more“The Devil’s in the Details” of Managing a Medical Practice
It’s a phrase you’re probably familiar with, but it always seems to come with a bit of mystery. It refers to something seemingly simple, and […]
Read moreYour Patients Aren’t That Patient (And It’s Costing You)
How long would you wait on hold? For many people, any amount of time is too long. In fact, a survey indicated about one third of […]
Read moreOptiCall Celebrates 20 Years
A Q & A with OptiCall CEO Bill Mercier on Leadership, Culture, and Lessons Learned in Running A Business HOW DID YOU GET THE IDEA […]
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