Articles
How important is follow-up to your practice?
The Importance of Follow-Up “Congratulations, Captain Obvious.” That’s probably your first thought when I mention that timely follow-up* to leads is essential for conversion. Yes for […]
Read moreIs Your Practice Consistently Consistent? Part II:
Is Your Practice Consistently Consistent? Part II: Last newsletter, we discussed the importance of establishing a routine that works for your practice, and sticking to it. […]
Read moreIs your practice consistently consistent?
Lately it seems the topic of customer experience has been on everyone’s mind. This makes sense, considering the newfound influence of review sites, as well as […]
Read moreAre You In Love With Your Customer Service?
Here at OptiCall, we drink the customer service Kool-Aid. We study it, preach it, live it. Heck, our entire company model is based around improving customer […]
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