Articles
Is Your Practice Consistently Consistent? Part II:
Is Your Practice Consistently Consistent? Part II: Last newsletter, we discussed the importance of establishing a routine that works for your practice, and sticking to it. […]
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Lately it seems the topic of customer experience has been on everyone’s mind. This makes sense, considering the newfound influence of review sites, as well as […]
Read moreAre You In Love With Your Customer Service?
Here at OptiCall, we drink the customer service Kool-Aid. We study it, preach it, live it. Heck, our entire company model is based around improving customer […]
Read moreOptiCall Testimonial from Tracy Kenniff (Practice Administrator of Eye and Lasik Center)
Tracy Kenniff is the Practice Administrator of Eye and Lasik Center in Greenfield, MA. She shares her experience with OptiCall at the 2013 AAO meeting in […]
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