“I love working with OptiCall because I know their service is reliable and they’re taking great care of our patients… When our counselors are doing consults, we know they are working hard to bring new leads in the door.”
“OptiCall has been one of our partner for years … they do a PHENOMENAL job and I would NOT recommend any other call center because they empathetically engage people on the phone and they turn people into paying clients.”
“I love that they function as an extension of my practice. There’s a seamlessness to when they pick up the phone. The caller doesn’t know it’s not someone at my practice, it’s just someone giving them great customer service.”
“We’ve been working with OptiCall since 2005…They’ve done great things for our customers. We do a lot of lead generation and OptiCall has been wonderful at answering calls from leads generated by landing pages and paid search. They do a great job making sure our practices have enough consultations so that at the end of the month, there’s enough surgeries.”
“OptiCall has been a great asset to Loden Vision Centers…You pay a lot for your leads with your marketing and advertising. The worst thing you can do is drop your phone calls and not get those patients through the door. “
“I’ve worked with OptiCall…since 2002 in a practice setting and corporate setting and also in aesthetics and ophthalmology. I have to say if you’re thinking about it, give it a try… you’ll know your phone is getting answered by someone professional who knows your business.”
– Linley Law
“It feels like OptiCall is in every OrangeTwist center… The reps are friendly, approachable, knowledgeable, they know our services ‘in and out’ and they are very attentive to client needs…We love working with them and highly recommend them.“
“It’s like having an employee that’s never sick. You don’t have to pay payroll tax. And they don’t take a day off…It’s made a huge difference for my clients and is one of the most important things for a practice.“
“We’ve had a great experience for over 8 years with OptiCall. The reason we decided to hire OptiCall was because of the consistency in the professional message that I knew our clients and patients were always going to get from them.”
“We’ve been using OptiCall for 10 years. It’s so easy. I love that we don’t have to worry about our staff trying to answer all of our phone calls; that we have designated people to answer all of our calls. It’s the one thing in our practice that we never have to worry about.”