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3 Ways to Get 3-Star Reviews (or Worse)

  OptiCall is often the go-to resource to help elective medical practices deliver the patient experience that gets 5-star reviews. But hey, we recognize not everyone […]

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Webinar Recap: How to Deliver the Experience Today’s Patient Expects

    OptiCall has been a leading medical contact center for 22 years. We’ve handled millions of calls and web leads with the goal of maximizing […]

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To Hire Employees or Outsource: The True Cost Breakdown

  Medical practices often weigh the pros and cons of running aspects of their business in house, or outsourcing to another vendor. Cost can play a […]

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4 Succession Planning Tips for Transitioning Your Medical Practice

It’s never too early to prepare for a successful future.   What is the end goal for your practice? Succession planning is one of the most […]

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