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3 Ways to Get 3-Star Reviews (or Worse)
OptiCall is often the go-to resource to help elective medical practices deliver the patient experience that gets 5-star reviews. But hey, we recognize not everyone […]
Read moreWebinar Recap: How to Deliver the Experience Today’s Patient Expects
OptiCall has been a leading medical contact center for 22 years. We’ve handled millions of calls and web leads with the goal of maximizing […]
Read moreTo Hire Employees or Outsource: The True Cost Breakdown
Medical practices often weigh the pros and cons of running aspects of their business in house, or outsourcing to another vendor. Cost can play a […]
Read more4 Succession Planning Tips for Transitioning Your Medical Practice
It’s never too early to prepare for a successful future. What is the end goal for your practice? Succession planning is one of the most […]
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