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3 Signs the Gig Economy is Taking Over Talent

The Gig Economy, where employees are choosing contract work over traditional jobs, began in 2007 out of the Great Recession. It has surged in recent years […]

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The #1 Way to Grow a Practice is by Building Trust with Patients

  Some may argue the most important thing to a successful medical practice is a single function of the business such as marketing or sales. Others […]

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How to Convert Prospects into Refractive Lens Exchange (RLE) Patients

Q & A with Bill Mercier, President of OptiCall and Dylan Kemna, VP <insert>. Refractive lens exchange (RLE) is a relatively new procedure that’s made a […]

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Customer Service Phone Tips from Our Expert Patient Counselors

  OptiCall Experts Reveal Their Tips for Handling Inbound Leads   It’s no secret that when it comes to managing inbound phone calls and website leads, […]

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