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4 Reasons Texting is Taking Over
Consumers are increasingly expecting the ability to communicate with businesses via text. With the growing demand, it’s predicted texting will soon be a top marketing channel. […]
Read moreHow the Patient Scheduling Experience Has Changed and Best Practices To Put in Place
CareCredit Podcasts · E2: How the Patient Scheduling Experience Has Changed and Best Practices To Put in Place The patient experience and conversation during scheduling […]
Read moreHow Can You Be Consistently Consistent? Especially Now.
OptiCall has talked a lot about the importance of consistency. It’s one of the most important aspects of maximizing the client experience. But given recent […]
Read more5 Lessons Learned (So Far) from COVID-19
Every single medical practice has been impacted by COVID-19. With businesses starting to re-open after several weeks, it’s been a matter of survival. This certainly didn’t […]
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