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Navigating COVID-19

In these unprecedented times, OptiCall is bringing together the medical industry’s best and brightest to  help your business thrive in “the new normal”.


The Refractive Resurrection: Marketing Experts Share Growth Strategies through COVID-19





Getting Back to Growth Strategies for Re-Opening Aesthetics Plastic Surgery

Convert More Prospects into Patients

94% of marketing budgets are spent on persuading a customer to call.

Only 6% of marketing budgets are spent on answering the call.

OptiCall’s Bill Mercier and Dylan Kemna, plus special guest experts, share tips to help you effectively manage your leads and maximize the patient experience from the start.

How to Manage Digital Leads to Maximize Marketing ROI

Get proven strategies for:

  • Establishing and implementing a digital marketing strategy
  • Developing a consistent and rapid response process for web leads
  • Developing a plan for those who do not initially convert.



Mystery Shop Medical Practice

  • Listen to actual recordings from our practice assessments
  • Find out what makes a successful phone call and what mistakes to avoid






The Importance of Consistency

  • Learn how to develop clear, consistent messaging
  • Hear actual audio clips with insights on best practices for communicating your message
  • Q & A session






Building an Effective Phone Plan

  • Hear example phone calls from other practices to reveal the do’s and don’ts of call handling
  • Understand logical progression of an effective call to help convert more calls to consults
  • Q & A session






Building Rapport

  • Hear actual phone calls from other practices
  • Learn best practices for quickly establishing rapport
  • Understand the importance of asking exploratory questions and active listening





Capturing the Patient

  • How to ensure you capture every lead
  • Obtaining the right information from patients
  • Tracking and reporting information to measure results

Request a Free Practice Assessment

Most practices aren’t aware of where they are falling short on converting calls to consults.

OptiCall offers a FREE phone assessment to deliver valuable insights, customized to your practice needs. Complete the fields below to request your complimentary practice assessment.