Effective: 01/01/2024

OptiCall.com (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.opticall.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [insert payment processor], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Data From Contests, Giveaways, and Surveys Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions.
• Provide customer service.
• Send you newsletters, promotions, and marketing communications.
• Respond to your comments, questions, and requests.
• Improve our Site and services.
• Monitor and analyze usage and trends to improve your experience.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Deliver targeted advertising, coupons, newsletters, and promotions.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners We may share your information with our business partners to offer you certain products, services, or promotions.

Other Third Parties We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

All above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

6. Options Regarding Your Information

Account Information You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.
• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below.

7. Text Messaging & A2P Compliance

All above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging opt-in data and consent are used solely for the purpose of delivering the requested communications and will not be sold, rented, or shared.

By opting in to receive SMS (text) messages from OptiCall, Inc., you agree to the following terms:

Program Description: OptiCall, Inc. may send you SMS messages related to appointment reminders, service updates, account notifications, and promotional offers.

Message Frequency: Message frequency may vary depending on your interaction with our services.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-In: You may opt in to receive SMS messages by providing your phone number through our website, forms, or other communication channels and consenting to receive messages.

Opt-Out: You may opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS communications from us unless you opt in again.

Help: For assistance, reply HELP to any message or contact us at 941-893-2400 or info@opticall.com.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

SMS Communications & Privacy: Your information will be handled in accordance with our Privacy Policy. We do not sell or share your mobile information with third parties for their marketing purposes. OptiCall, Inc. respects your privacy. When you provide your phone number and consent to receive SMS communications, we collect and use your information solely for the purposes of communicating with you regarding your account, services, and relevant updates.

Information Use: We may use your phone number to send transactional messages (such as appointment reminders and service notifications) and, where permitted, promotional messages.

Information Sharing: We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes. Your information may be shared only with service providers necessary to deliver SMS communications (such as messaging
platforms), and only for that purpose.

Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

User Rights: You may opt out of SMS communications at any time by replying STOP. You may also
contact us at info@opticall.com to request access to, correction of, or deletion of your
personal information.

Consent: By providing your phone number and opting in, you consent to receive SMS messages from OptiCall, Inc. as described above.

If you have questions or comments about this Privacy Policy, please contact us at:

OptiCall.com

Email: info@opticall.com
Phone: 877-238-0555
Address: 4654 State Road E., PMB 206, Bradenton, FL 34208