About OptiCall

At OptiCall, experience isn’t just part of what we offer – it’s what sets us apart. With over 75 years of combined industry knowledge and more than two decades of proven success, we’ve helped ophthalmology and image-enhancement practices not only grow but thrive.

Since 2002, we specialize in turning first impressions into lasting patient relationships. From reactivating past patients, to managing inbound elective calls, to turning digital leads into scheduled consultations, we use a precise, proven process that delivers measurable results. But we haven’t stopped there.

Today, we’ve evolved beyond call handling. We’ve integrated AI into the heart of our services. Our core programs are now enhanced by intelligent automation, and we’ve introduced a powerful suite of AI tools designed to improve practices efficiency, reduce missed opportunities, and elevate the patient experience.

In an industry where practices often compete with the same messaging – “the best doctors,” “cutting-edge technology,” or “flexible payment options”- we help you stand out where it matters most: at the first hello. Because when 65% of patients don’t book with the first practice they contact due to poor service, that first interaction is everything.

OptiCall helps you not only capture leads, but reactivate relationships, earn trust, and build long-term success.