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OptiCall University

Empowering Your Staff to Convert More Leads

You asked, we listened. Drawing from our experience in managing over 2 million patients, OptiCall University is designed to provide your staff with the latest tools and insights proven to convert more prospects into booked appointments.

In the OptiCall University program, our expert coaches will work one-on-one with your staff on the core principles and techniques for effectively managing inbound leads. This format is intended to be for an individual or small group in order to deliver an engaging and personalized learning environment.

The program includes:

  • A full day of on site coaching provided by our expert trainers.
  • Techniques that empower your staff to deliver an exceptional first impression that maximizes the patient experience.
  • A deep dive into the common mistakes and pitfalls that result in lost leads.
  • An opportunity to listen to actual phone calls.
  • A safe and fun environment to practice and apply learnings with constructive feedback.

Offered in two convenient formats

  1. We’ll come to you: We’ll send a member of our training team to conduct training at your office.
  2. You come to us: Send your staff to our corporate headquarters in Sarasota, FL – conveniently located just minutes from the Sarasota Airport.

The best part is the fees spent on OptiCall University can be applied as credits toward our fee services. Contact us to learn more and request pricing.