New Data: Why Prospects Aren’t Converting into Patients
We often talk about the top strategies for converting more inbound leads to patients. However, new data shows several reasons prospects aren\'t turning into patients. And the reasons may surprise...
3 Signs the Gig Economy is Taking Over Talent
The Gig Economy, where employees are choosing contract work over traditional jobs, began in 2007 out of the Great Recession. It has surged in recent years with the digital age and increasing...
The #1 Way to Grow a Practice is by Building Trust with Patients
Some may argue the most important thing to a successful medical practice is a single function of the business such as marketing or sales. Others may say technology, innovation, or physician...
How to Convert Prospects into Refractive Lens Exchange (RLE) Patients
Q & A with Bill Mercier, President of OptiCall and Dylan Kemna, VP Refractive lens exchange (RLE) is a relatively new procedure that\'s made a huge impact in the industry. RLE is for patients...
Customer Service Phone Tips from Our Expert Patient Counselors
OptiCall Experts Reveal Their Tips for Handling Inbound Leads It\'s no secret that when it comes to managing inbound phone calls and website leads, our experts are the best of the best. With over 2...