Your Patients Aren’t That Patient (And It’s Costing You)
How long would you wait on hold? For many people, any amount of time is too long. In fact, a survey indicated about one third of people said they\'re unwilling to wait on the line, and 27.6% said...
OptiCall Celebrates 20 Years
A Q & A with OptiCall CEO Bill Mercier on Leadership, Culture, and Lessons Learned in Running A Business HOW DID YOU GET THE IDEA FOR OPTICALL? In 1999, I worked as a Director Of Marketing for a...
It’s Vacation Season. We’ve Got You Covered.
You and your employees may be taking some well-deserved time off. But how is that impacting managing patients? Summer should be all about relaxing, taking a break, and unwinding. Especially...
2022 Elective Medical Marketing Guide
Request Your Digital Copy OptiCall’s annual guide contains data from over 1 million phone calls and web responses to date. We analyze multiple marketing channels, from traditional to digital to word...
4 Ways to Rebuild Culture in an Era of Complacency
[image src=\"\" align=\"\" caption=\"\" link=\"\" link_type=\"\" target=\"\" alt=\"\"] A lack of engagement continues to be a problem in the workplace and unfortunately medical practices...