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Mark Prussian is the CEO of The Eye Care Insitute in Louisville, KY. He shares his experience working with OptiCall at ASCRS in Boston, MA 2014.
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Lately it seems the topic of customer experience has been on everyone’s mind. This makes sense, considering the newfound influence of review sites, as well as […]
Here at OptiCall, we drink the customer service Kool-Aid. We study it, preach it, live it. Heck, our entire company model is based around improving customer […]