by OptiCall | Jan 25, 2024 | Articles
In 2023, we finally put the pandemic behind us, and as practices rebuilt and got back to normal, business still wasn\’t totally \”usual\”. According to a CNBC article, a recession loomed but never landed and the forecast of an economic downtown never...
by OptiCall | Nov 15, 2023 | Articles
OptiCall is often the go-to resource to help elective medical practices deliver the patient experience that gets 5-star reviews. But hey, we recognize not everyone wants to be at the top, drive more new patient visits, or generate more revenue. Here\’s a quick...
by OptiCall | Oct 13, 2023 | Articles
OptiCall has been a leading medical contact center for 22 years. We\’ve handled millions of calls and web leads with the goal of maximizing every patient experience. In this webinar, we brought together our leadership team to share our proven methods that have...
by OptiCall | Sep 1, 2023 | Uncategorized
Medical practices often weigh the pros and cons of running aspects of their business in house, or outsourcing to another vendor. Cost can play a major role, but there are other aspects to consider. We break down 4 key areas to help you understand what it really means...
by OptiCall | Aug 8, 2023 | Articles
It’s never too early to prepare for a successful future. What is the end goal for your practice? Succession planning is one of the most important parts of owning a business. Whether you intend to eventually retire or sell your practice, it\’s never too...
