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Phone Tips from the Experts

How to maximize the patient experience¬†before the call is even answered Practices with a higher conversion rate from phone leads to booked consultations go beyond looking […]

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5 Steps to a Successful Medical Practice by the End of the Year

It’s approaching the middle of the year. Are you on track to hit your year-end goals? A mid-year checkpoint can be a critical time to take […]

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Communicate with Patients on Their Terms

  Consumers want to connect with practices according to the communication method that works best for them   Consumer connectivity with brands is at an all […]

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Who’s Winning the Client Experience Competition

The digital age has created a consumer who is not only used to getting what they want when they want it, but also one who has […]

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