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Your Patients Aren’t That Patient (And It’s Costing You)
How long would you wait on hold? For many people, any amount of time is too long. In fact, a survey indicated about one third of […]
Read moreIs Customer Satisfaction Enough?
The Science Behind Why Emotional Connections are the New Customer Service Companies are always striving to improve their customer experience and achieve high satisfaction rates. […]
Read moreClicks vs. Phone Calls: How Mobile is Shifting Patient Communication
Increased use of mobile devices has more consumers turning to their phones to get in touch with businesses. While there are plenty of times when researching, […]
Read moreHow to Generate More Patients & Grow Your Practice
Get Beyond the Bottlenecks and Run Your Practice Like a Well-Oiled Machine Your practice is at a critical tipping point. Your staff is busy (which […]
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