by OptiCall 2 | May 28, 2025 | Articles
A few months ago, a practice reached out to OptiCall for help in training their new phone team. They shared a scenario that had been causing significant concern: “A patient recently had cataract surgery and is calling in with complaints of pain, flashes, and floaters...
by OptiCall 2 | Jan 22, 2025 | Articles
As we kick off 2025, elective medical practices are hopeful for a strong year. In 2024, many experienced a shift in both volume and patient demand. Economic changes, including inflation and reduced stimulus spending, had consumers more cautious about discretionary...
by OptiCall 2 | Nov 12, 2024 | Articles
In the dynamic world of ophthalmology and cosmetic surgery, lead volume can be as unpredictable as the changing seasons. At OptiCall, we understand these fluctuations can have a significant impact on your practice’s efficiency and patient engagement. Let’s...
by OptiCall 2 | Jul 23, 2024 | Articles
When it comes to the medical industry, attracting and converting prospective patients into clients requires more than just initial interest. Unlike other industries like fashion and retail where a purchase requires little to no thought, medical procedures require...
by OptiCall 2 | Jun 17, 2024 | Articles
When “do it yourself” doesn’t go the way you expected Premium medical practices need tight communication with their patients and prospects. Because when you’re in the business of surgical procedures, patients need a personal touch....
