by OptiCall 2 | Jun 27, 2025 | Uncategorized
By Kristen MeisterSVP, Business Development & Client Partnerships – OptiCallConnect on LinkedIn Let’s talk about the thing no one likes to talk about: money. In elective medicine, whether it’s LASIK, cataract surgery, or cosmetic procedures,...
by OptiCall 2 | May 28, 2025 | Articles
A few months ago, a practice reached out to OptiCall for help in training their new phone team. They shared a scenario that had been causing significant concern: “A patient recently had cataract surgery and is calling in with complaints of pain, flashes, and floaters...
by OptiCall 2 | Jan 22, 2025 | Articles
As we kick off 2025, elective medical practices are hopeful for a strong year. In 2024, many experienced a shift in both volume and patient demand. Economic changes, including inflation and reduced stimulus spending, had consumers more cautious about discretionary...
by OptiCall 2 | Nov 12, 2024 | Articles
In the dynamic world of ophthalmology and cosmetic surgery, lead volume can be as unpredictable as the changing seasons. At OptiCall, we understand these fluctuations can have a significant impact on your practice’s efficiency and patient engagement. Let’s...
by OptiCall 2 | Jul 23, 2024 | Articles
When it comes to the medical industry, attracting and converting prospective patients into clients requires more than just initial interest. Unlike other industries like fashion and retail where a purchase requires little to no thought, medical procedures require...