Phone Etiquette 101
It is very easy to feel overwhelmed or intimidated when it comes to proper phone etiquette, especially in the elective medical industry where salesmanship must be involved. But with the right...
Missed Opportunities That Are Costing Your Practice
“Look in my face; my name is Might-Have-Been. I am also called No-More, Too-Late, Farewell” - Dante Gabriel Rossetti, The House of Life Today we are going to talk about missed opportunities. Now...
The REAL Way to Measure Your Advertising Effectiveness
One of the hardest/most frustrating things in business is effectively tracking your advertising. Frankly, it\'s also one of the prime values a call service like ours can provide... ie: \"how did you...
The Phone is Your Cash Register: How to Keep it Cha-Chinging!
Check out our educational webinar recording discussing the importance of proper phone call handling, and how it can affect your practice both positively and negatively. Presented by Bill Mercier -...
OptiCall\’s State of the Industry Address: 2014/15 Edition
Well it\'s that time year again. Time to review all that was, is and will be for our industry. Some good, some bad, but all of it relevant. Afterwards, we\'ll make some predictions about what this...