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Living in the Mobile-First World

Remember when the phone was just used for calls? The role of mobile phones is quickly evolving as more and more consumers increasingly rely on their […]

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Boomerang Specialist

Opticall is now hiring two full time positions for our Boomerang department! Boomerang specializes in outbound patient recapture; you will call existing patients for doctors’ offices, […]

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Amazon vs. Toys “R” Us: 6 Lessons for Staying Ahead of Your Competition

Once known as a “category killer” for crushing the competition, Toys “R” Us announced last month it has officially closed all stores. Like so many other […]

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Phone Tips from the Experts

How to maximize the patient experience before the call is even answered Practices with a higher conversion rate from phone leads to booked consultations go beyond looking […]

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