Blog
OptiCall Celebrates 20 Years
A Q & A with OptiCall CEO Bill Mercier on Leadership, Culture, and Lessons Learned in Running A Business HOW DID YOU GET THE IDEA […]
Read moreIt’s Vacation Season. We’ve Got You Covered.
You and your employees may be taking some well-deserved time off. But how is that impacting managing patients? Summer should be all about relaxing, taking […]
Read more3 Phone Blunders Your Practice is Making Right Now
When OptiCall conducts phone assessments for prospective clients who want to understand how their practice is performing, we get to hear exactly how office staff across […]
Read more4 Ways to Rebuild Culture in an Era of Complacency
A lack of engagement continues to be a problem in the workplace and unfortunately medical practices aren’t immune. But while many are feeling a sense […]
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