The Phone is Your Cash Register: How to Keep it Cha-Chinging!

Check out our educational webinar recording discussing the importance of proper phone call handling, and how it can affect your practice both positively and negatively. Presented by Bill Mercier – President of Opticall – who will share with you key stats...

OptiCall\’s State of the Industry Address: 2014/15 Edition

Well it\’s that time year again. Time to review all that was, is and will be for our industry. Some good, some bad, but all of it relevant. Afterwards, we\’ll make some predictions about what this all means. Our qualifier plug: OptiCall is in an...

OptiCall\’s State of the Industry Address: 2014/15 Edition

Well it\’s that time year again. Time to review all that was, is and will be for our industry. Some good, some bad, but all of it relevant. Afterwards, we\’ll make some predictions about what this all means. Our qualifier plug: OptiCall is in an...

The Gift of Giving

Cash vs Gift…Who Is Really King? The holidays are here, which means everyone\’s in a gift-giving mood. But how come gifts are only relegated to a certain time of year? Most people like to give gifts. Everyone likes to receive them. And when it comes to the...

Value Of A Patient

If we only had more leads… Let\’s all chant the mantra of the elective medical practice. \”It\’s not an in-office problem, it\’s just getting them to the office that\’s the problem!” If this really were the case, then...

How important is follow-up to your practice?

The Importance of Follow-Up “Congratulations, Captain Obvious.” That\’s probably your first thought when I mention that timely follow-up* to leads is essential for conversion. Yes for many of you, this topic may be old news. But it never ceases to surprise me...