by | Nov 15, 2023 | Articles
OptiCall is often the go-to resource to help elective medical practices deliver the patient experience that gets 5-star reviews. But hey, we recognize not everyone wants to be at the top, drive more new patient visits, or generate more revenue. Here\’s a quick...
by | Oct 13, 2023 | Articles
OptiCall has been a leading medical contact center for 22 years. We\’ve handled millions of calls and web leads with the goal of maximizing every patient experience. In this webinar, we brought together our leadership team to share our proven methods that have...
by | Aug 8, 2023 | Articles
It’s never too early to prepare for a successful future. What is the end goal for your practice? Succession planning is one of the most important parts of owning a business. Whether you intend to eventually retire or sell your practice, it\’s never too...
by | Jul 6, 2023 | Articles
Summer is in full swing. But it wouldn\’t be complete without some great books with insights that can help you and your practice thrive. We asked our staff for their favorite finds, and in no particular order, here\’s what made the Top 10 in our summer...
by | Jun 7, 2023 | Articles
We often talk about the top strategies for converting more inbound leads to patients. However, new data shows several reasons prospects aren\’t turning into patients. And the reasons may surprise you. 1. It’s usually NOT a Price Issue Practices may...
by | May 3, 2023 | Articles
The Gig Economy, where employees are choosing contract work over traditional jobs, began in 2007 out of the Great Recession. It has surged in recent years with the digital age and increasing workforce mobility. The growing trend has had a tremendous impact on...
