by OptiCall | May 3, 2023 | Articles
The Gig Economy, where employees are choosing contract work over traditional jobs, began in 2007 out of the Great Recession. It has surged in recent years with the digital age and increasing workforce mobility. The growing trend has had a tremendous impact on...
by OptiCall | Apr 12, 2023 | Articles
Some may argue the most important thing to a successful medical practice is a single function of the business such as marketing or sales. Others may say technology, innovation, or physician experience. But the #1 element to any successful elective medical practice?...
by OptiCall | Apr 7, 2023 | Articles
Q & A with Bill Mercier, President of OptiCall and Dylan Kemna, VP Refractive lens exchange (RLE) is a relatively new procedure that\’s made a huge impact in the industry. RLE is for patients who want a permanent solution to avoiding cataracts but...
by OptiCall | Mar 8, 2023 | Articles
OptiCall Experts Reveal Their Tips for Handling Inbound Leads It\’s no secret that when it comes to managing inbound phone calls and website leads, our experts are the best of the best. With over 2 million phone calls to date, they’ve certainly seen it...
by OptiCall | Feb 9, 2023 | Articles
Many practices believe they are vying for patient\’s attention among competitors, and they are. But what constitutes a competitor? It\’s not just the other medical practice down the street. Your competitors also include other places where patients could...
by OptiCall | Jan 30, 2023 | Articles
Request Your Digital Copy In 2022, the world seemed to finally re-open and life for many has started to move forward. But as we can all agree, it didn’t mean the challenges were over. As we look to 2023, we see the past couple of years living with the pandemic has had...