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6 Ways to Build a Practice Culture that Maximizes the Patient Experience
Employees on the front lines with clients are your greatest asset. Treat them well. Medical practices can’t afford to have a bad culture. Negativity, lack of […]
Read moreIs Customer Satisfaction Enough?
The Science Behind Why Emotional Connections are the New Customer Service Companies are always striving to improve their customer experience and achieve high satisfaction rates. […]
Read moreClicks vs. Phone Calls: How Mobile is Shifting Patient Communication
Increased use of mobile devices has more consumers turning to their phones to get in touch with businesses. While there are plenty of times when researching, […]
Read moreHow to Generate More Patients & Grow Your Practice
Get Beyond the Bottlenecks and Run Your Practice Like a Well-Oiled Machine Your practice is at a critical tipping point. Your staff is busy (which […]
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