Are You In Love With Your Customer Service?

Here at OptiCall, we drink the customer service Kool-Aid. We study it, preach it, live it. Heck, our entire company model is based around improving customer service at first contact. How come we\'re...

2013 – From OptiCall\’s Perspective

2013 - From Our Perspective At OptiCall, we have access to one of the most high-volume, non-biased insight windows into the state of the elective medical industry: 100,000 elective medical phone...

2013 – From OptiCall\’s Perspective

2013 - From Our Perspective At OptiCall, we have access to one of the most high-volume, non-biased insight windows into the state of the elective medical industry: 100,000 elective medical phone...

Your Practice Year in Review

While the year draws to a close, there is no better time to begin planning again. This usually means analyzing your practice, reviewing your market situation, and determining where you want to take...