by OptiCall | Feb 6, 2016 | Articles
We see it all too often – phone calls that go a little something like this: Staff: \”Hello, Dr Walker\’s office.\” Caller: \”Hi, I just wanted to get pricing for LASIK\” Staff: \”We charge around $2,300-$2,500 per eye.\”...
by OptiCall | Jan 25, 2016 | Articles
[elegance-modal-box] 2015 Marketing Review: Customer Data, Trends & Tips to Grow Your Practice in 2016 Our report for 2015 analyzes nine general areas of marketing, from traditional to digital and word of mouth, with various subcategories. We ranked each tactic...
by OptiCall | Dec 23, 2015 | Articles
It is very easy to feel overwhelmed or intimidated when it comes to proper phone etiquette, especially in the elective medical industry where salesmanship must be involved. But with the right knowledge and a little practice, phone calls can feel as relaxed and...
by OptiCall | Dec 23, 2015 | Articles
“Look in my face; my name is Might-Have-Been. I am also called No-More, Too-Late, Farewell” – Dante Gabriel Rossetti, The House of Life Today we are going to talk about missed opportunities. Now it\’s one thing to let opportunities slip by because...
by OptiCall | Dec 23, 2015 | Articles
One of the hardest/most frustrating things in business is effectively tracking your advertising. Frankly, it\’s also one of the prime values a call service like ours can provide… ie: \”how did you hear about us?\” But does this simple question...
by OptiCall | Dec 23, 2015 | Articles
Check out our educational webinar recording discussing the importance of proper phone call handling, and how it can affect your practice both positively and negatively. Presented by Bill Mercier – President of Opticall – who will share with you key stats...
