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experience

How the Patient Scheduling Experience Has Changed and Best Practices To Put in Place

  CareCredit Podcasts · E2: How the Patient Scheduling Experience Has Changed and Best Practices To Put in Place The patient experience and conversation during scheduling […]

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How Can You Be Consistently Consistent? Especially Now.

  OptiCall has talked a lot about the importance of consistency. It’s one of the most important aspects of maximizing the client experience. But given recent […]

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Is Your Practice Consistently Consistent? Part II:

Is Your Practice Consistently Consistent? Part II: Last newsletter, we discussed the importance of establishing a routine that works for your practice, and sticking to it. […]

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Is your practice consistently consistent?

Lately it seems the topic of customer experience has been on everyone’s mind. This makes sense, considering the newfound influence of review sites, as well as […]

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