Lately it seems the topic of customer experience has been on everyone’s mind. This makes sense, considering the newfound influence of review sites, as well as […]
Read moreHere at OptiCall, we drink the customer service Kool-Aid. We study it, preach it, live it. Heck, our entire company model is based around improving customer […]
Read more2013 – From Our Perspective At OptiCall, we have access to one of the most high-volume, non-biased insight windows into the state of the elective medical […]
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