In 2023, we finally put the pandemic behind us, and as practices rebuilt and got back to normal, business still wasn\'t totally \"usual\". According to a CNBC article, a recession loomed but never...

OptiCall is often the go-to resource to help elective medical practices deliver the patient experience that gets 5-star reviews. But hey, we recognize not everyone wants to be at the top, drive more...

OptiCall has been a leading medical contact center for 22 years. We\'ve handled millions of calls and web leads with the goal of maximizing every patient experience. In this webinar, we brought...

It's never too early to prepare for a successful future. What is the end goal for your practice? Succession planning is one of the most important parts of owning a business. Whether you intend to...

Summer is in full swing. But it wouldn\'t be complete without some great books with insights that can help you and your practice thrive. We asked our staff for their favorite finds, and in no...