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4 Reasons Texting is Taking Over

Consumers are increasingly expecting the ability to communicate with businesses via text. With the growing demand, it’s predicted texting will soon be a top marketing channel. […]

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How the Patient Scheduling Experience Has Changed and Best Practices To Put in Place

  CareCredit Podcasts · E2: How the Patient Scheduling Experience Has Changed and Best Practices To Put in Place The patient experience and conversation during scheduling […]

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How Can You Be Consistently Consistent? Especially Now.

  OptiCall has talked a lot about the importance of consistency. It’s one of the most important aspects of maximizing the client experience. But given recent […]

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5 Lessons Learned (So Far) from COVID-19

Every single medical practice has been impacted by COVID-19. With businesses starting to re-open after several weeks, it’s been a matter of survival. This certainly didn’t […]

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